Peer Support Specialist - Family Non-Congregate Interim Children Housing

South Salt Lake, UT

Full Time

Shelter

Entry Level

WHO WE ARE

The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community.

The Road Home is an Equal Opportunity Employer

Diversity, Equity, and Inclusion (DEI) is essential to The Road Home’s mission of helping people experiencing homelessness move back into housing. We know that having a more diverse team makes our organization stronger and leads to better experiences and outcomes for the people in our programs.

BENEFITS SUMMARY

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.

Come be part of the solution.

We have a robust, reasonably priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

Health Care Plan (Medical, Dental & Vision)
HSA, FSA, HRA (We reimburse part of your deductible!)
Retirement Plan (403B with TRH contribution and match)
FREE Life Insurance for employees
Paid Time Off (Vacation, Sick & 12 Public Holidays)

One Floating Holiday Per Year
Free Short Term & Long-Term Disability
Employee Assistance Program
Free Training & Development
Tuition Assistance for a wide variety of classes!

JOB SUMMARY

The mission of a Peer Support Specialist is to empower and uplift peers, clients and individuals to identify their own pathway to housing and recovery, create and execute safety and lifestyle management plans and build a life grounded in success and forward momentum.

The Road Home is seeking a highly motivated individual who is committed, compassionate, willing to be challenged, and who wants to make a difference in the lives of others. We are seeking a Certified Peer Support Specialist (CPSS) to work at The Road Home’s Family Interim Non-Congregate Housing (FINCH) Resource Center. The CPSS will provide peer support and mentorship to guests that are interested in behavioral health and/or substance use treatment. The CPSS will use their lived experience to engage in relationship building with guests who may exhibit a need for additional services.

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still apply

*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Positions Available

Position Status

Full-Time

Location

Family Interim Non-Congregate Children Housing (FINCH)

Reports to

Family Engagement Supervisor

Grade and starting salary

Grade 6, Starting at $18.90/hour

FLSA Status

Non-Exempt

EEO Class

Administrative Support Worker

Key Job Functions

Serve as a peer mentor to families experiencing homelessness. Offer a positive example of a person with lived experience who has been successful at managing their own recovery from mental health and/or substance-use disorders or homelessness.
Collaborate with Road Home staff and community partners to meet client needs and coordinate support.
- Attend weekly meetings with the Family Engagement Team to ensure guests arriving at shelter are orientated into the facility, shelter expectations, and resources available.
- Ensure all welcome brochures are up to date.
- Attend weekly client staffing meetings.
Case Management support
- Accept referrals and co-case manage a case load of guests.
- Maintain accurate and detailed case notes in HMIS in accordance with OHS and other regulations
- Assisting Case Management with completing housing related paperwork in a timely matter.
- Transporting clients for housing related appointments or scheduled move in days.
- Supporting Case Management/ clients with moving into housing.
- Creative and forward thinking to motivate guests towards housing.
Housing Advocate Support
- Assist with de-escalations and crisis intervention.
- Be present at the front desk when the lobby opens after shift change as available.
Other duties as assigned

Promoting Best Practice

Demonstrates awareness and desire to understand diverse populations
Ability to contribute to the Agency’s commitment to enhancing awareness and appreciation
Willingness to understand that housing first, harm reduction, and low barrier access to resources is best practice and essential to our mission at The Road Home.
Ability to set and maintain good boundaries, using Trauma-Informed Care as a guideline

*Other duties as assigned

Education and Experience

Experience working with diverse populations preferred.
Peer Support Specialist Certification through Utah Department of Health and Human Services required.
Lived experience with homelessness preferred.

Required Skills and Abilities

Strong interpersonal skills and ability to work with diverse populations.
Excellent writing and documentation skills.
Willing to be a proactive member of a team.
Ability to work from a Trauma-Informed Care framework.
Familiarity with the Housing First philosophy.
Ability to work with community partners.
Self-starter and self-directed.
Ability to accept direction from Supervisor.
Excellent organizational skills and strong computer skills.
Demonstrated awareness of and sensitivity to diverse populations. Ability to contribute to the agency’s commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages.
Must pass a pre-employment background check and drug screen.

Physical and Equipment Requirements

Ability to lift 25 pounds. (Please be mindful of ableist word choices, if it is not physically required, please take it off)
Ability to stand and walk for at least an hour at a time.
Ability to drive a vehicle.

Apply for this position

Required*

Apply with Indeed

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

What is your preferred name?

What are your preferred pronouns?

Do you have experience working with diverse and/or vulnerable populations? If so, how many years of experience do you have?*

Have you ever been employed by The Road Home?*

How did you hear about this position? If you were referred by a Road Home employee, please provide their first and last name.*

Do you have any relatives who currently work for The Road Home?*

If you answered YES to the previous question, please list your relatives first and last name here:

This job requires the ability to drive an agency vehicle. Do you have a valid driver's license and are you eligible to be insured by our agency's vehicle policy (at least 21 years of age with a clean driving record)?*

Do you have personal lived experience with mental health challenges, substance use, or homelessness, and have you successfully maintained recovery?*

Have you been in stable recovery for at least one year?

Have you completed (or are you willing to complete) a state-recognized Peer Support Specialist training and certification?*

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Invitation for Job Applicants to Self-Identify as a U.S. Veteran

A “disabled veteran” is one of the following:
- a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
- a person who was discharged or released from active duty because of a service-connected disability.
A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Veteran status

I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER

Voluntary Self-Identification of Disability

Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury

Please check one of the boxes below:

YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Name	Date

Human Check*

Submit Application