PSH Project Coordinator

Salt Lake City, UT
Full Time
Mid Level

WHO WE ARE

The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. 

The Road Home is an Equal Opportunity Employer

Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths.

We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.

BENEFIT SUMMARY

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.
Come be part of the solution.
We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

  • Health Care Plan (Medical, Dental & Vision)
  • HSA, FSA, HRA (We reimburse part of your deductible!)
  • Retirement Plan (403B with TRH contribution and match)
  • FREE Life Insurance for employees
  • Paid Time Off (Vacation, Sick & 12 Public Holidays)
  • One Floating Holiday Per Year
  • Free Short Term & Long Term Disability
  • Employee Assistance Program
  • Free Training & Development
  • Tuition Assistance for a wide variety of classes!
  • Public Service Loan Forgiveness (PSLF) qualifying agency

JOB SUMMARY

The PSH Coordinator position plays a key role in supporting the effectiveness and efficiency of the Permanent Supportive Housing (PSH) program. This position assists in driving forward strategic projects, coordinating monthly reporting, and enhancing organizational systems to ensure smooth program operations. Under the guidance of the Division Director of Supportive Housing, the Coordinator helps maintain momentum on initiatives, ensures timely and accurate data reporting, and supports the overall structure and organization of the program. This role is ideal for someone who thrives in a dynamic environment, enjoys problem-solving, and is passionate about improving housing stability for individuals who have experienced homelessness. 

*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. 

*This is an in-person position. 

Location
Palmer Court 

999 S Main Street, Salt Lake City, Utah 84115

Reports to
Division Director of Supportive Housing

Position Status
Full-Time

Shift
Monday-Friday, 40 Hours

Pay Grade and Starting Rate
Grade 7/$20.04

FLSA Status
Non-Exempt

 

Essential Duties and Responsibilities 

  1. Project Coordination & Implementation 
    • Support the planning, execution, and tracking of PSH program initiatives and special projects.  
    • Monitor progress on strategic goals and assist teams in meeting deadlines.  
    • Assist with cross-departmental collaboration to ensure alignment and momentum on key initiatives.  
  2. Reporting & Data Management  
    • Compile and analyze monthly program data for internal and external reporting. 
    • Assist in prepare of summaries, and presentations for leadership and funders.
    • Track required reports   
  3. Program Organization & Support  
    • Develop and maintain systems for tracking tasks, timelines, and deliverables.  
    • Assist with documentation, file management, and process improvement efforts.
    • Support the coordination of meetings, trainings, and stakeholder communications.  
  4. Administrative & Operational Support  
    • Provide administrative support to the PSH leadership team as needed.  
    • Help coordinate calendars, meeting agendas, and follow-up tasks.  
    • Maintain organized records of program activities, contracts, and compliance material. 
  5. Other
    • Attend mandatory agency trainings, including Trauma-Informed Care, Housing Focused, De-escalation, Suicide Prevention, CPR, and more.  
    • Participate in emergency drills and environmental safety activities, as required. 
    • Follow all agency protocols for security, safety, and sanitation to maintain a clean and secure environment for residents and staff. 

*Other duties as assigned. 

*Reasonable accommodations may be considered to enable all individuals to perform these essential functions, so please still apply. 

Promoting Best Practice 

  • Actively engage with and honor the unique backgrounds, identities, and experiences of all individuals we serve.  
  • Advance the agency’s commitment to honoring diverse ethnic and cultural heritages through daily actions that foster genuine belonging.  
  • Implement Housing Focused principles, risk management strategies, and high-access services as foundational to our mission. 
  • Maintain healthy boundaries using trauma-informed approaches in all interactions. 

*Must pass a pre-employment background check and drug screening.  

Education and Experience 

  • Experience working with diverse and/or vulnerable populations is preferred.  
  • Bachelor's degree preferred or equivalent work experience. 
  • Minimum of 2 years of administrative experience preferred. 

Skills and Expectations 

  1. Ability to work effectively in a fast-paced environment and successfully manage multiple projects and priorities. 
  2. Ability to act with a sense of urgency, anticipate needs, and plan ahead to meet deadlines. 
  3. Ability to handle sensitive information with discretion and maintain professional, positive relationships with community partners. 
  4. Maintain a positive, proactive, and helpful attitude in all interactions. 
  5. Strong interpersonal skills and ability to work with diverse populations. 
  6. Provide thoughtful and attentive customer service by communicating clearly and handling difficult situations with professionalism, patience, and empathy. 
  7. Use basic computer programs (email, spreadsheets, and more) and have basic computer skills. 
  8. Ability to accept supervision, direction, and feedback with openness. 
  9. Be reliable, dependable, and consistent in attendance.  

Physical and Equipment Requirements 

  • Ability to lift and move heavy items up to 35 pounds.  
  • Ability to sit, stand, and move for at least an hour at a time or more.  
  • Ability to bend, squat, kneel, twist, push, and pull to perform job functions. 
  • Ability to use stairs or steps. 
  • Ability to safely climb stairs, ladders, and step stools. 
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