Housing Advocate Supervisor -Days, Medically Vulnerable Population

Sandy, UT
Full Time
Shelter
Mid Level

Who We Are

The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community. 

The Road Home is an Equal Opportunity Employer

Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths.

We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.

BENEFIT SUMMARY

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.
Come be part of the solution.
We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

  • Health Care Plan (Medical, Dental & Vision)
  • HSA, FSA, HRA (We reimburse part of your deductible!)
  • Retirement Plan (403B with TRH contribution and match)
  • FREE Life Insurance for employees
  • Paid Time Off (Vacation, Sick & 12 Public Holidays)
  • One Floating Holiday Per Year
  • Free Short Term & Long Term Disability
  • Employee Assistance Program
  • Free Training & Development
  • Tuition Assistance for a wide variety of classes!
  • Public Service Loan Forgiveness (PSLF) qualifying agency

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still apply 

*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. 

Job Summary 

The Road Home seeks a highly motivated individual who is committed, compassionate, willing to be challenged, and who wants to make a difference in the lives of others. We, at The Road Home, believe that the people we serve deserve our best every day. The Housing Advocate Supervisor will provide leadership and support to front-line shelter staff at the Medically Vulnerable People (MVP) Program. The MVP Program prioritizes aging and medically vulnerable individuals that are experiencing homelessness, providing safe, accommodating non-congregated emergency accommodations. They will provide high-quality services to individuals seeking shelter at The Road Home. This position will work as part of a cohesive team of Housing Advocate Supervisors to ensure a safe, supportive, trauma-informed environment. 

Location
Medically Vulnerable Population

Reports to
Housing Advocate Manager

Position Status
Full-Time

Shift
Days, Monday – Friday, 40 hours/week

Grade and Starting Salary 
Grade 7, $20.04 /Hour

FLSA Status
Non- Exempt

Key Job Functions 

  • Provide direct supervision, guidance and support to 24/7 front-line staff. 
  • Work with other shelter Supervisors and the Housing Advocate Manager to provide trauma-informed services to guests in shelter. 
  • Assist in maintaining a clean and safe facility for both guests and staff. Identify and communicate building and staff needs to the Director.  
  • Identify and share resources provided in the community that may best serve our guest’s needs. 
  • Serve as an integral part of The Road Home’s leadership team, providing feedback on staff and guest concerns and workshopping ways to enhance the services provided to guests.  
  • Provide staff support and management and serve as an advocate for individuals experiencing homelessness.  
  • Ensure that reporting related to safety is completed accurately.  
  • Collaborate closely with other shelter supervisors as well as the Director to ensure that all necessary information about guests is clearly communicated to multiple agency departments as well as to community partners.  
  • Run daily shift change meetings with staff. Attend weekly meetings with other shelter Supervisors and the Housing Advocate Manager. Attending other meetings as needed.  
  • Hire, train, and manage department staff. Ensure that they provide high-quality, trauma-informed services.  
  • Manage weekly staff schedule. Ensure each shift is adequately staffed to meet shelter licensing requirements. If fewer than the minimum number of required staff are in the facility, the Supervisor should be ready to help cover a shift.  
  • Review, and approve staff timesheets. Manage other departmental paperwork and administrative reports in a timely manner.  
  • Other duties as assigned.  
  • Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions. 

Promoting Best Practice 

  • Demonstrates awareness and desire to understand diverse populations 
  • Ability to contribute to the Agency’s commitment to enhancing awareness and appreciation 
  • A willingness to understand that housing first, harm-reduction, and low-barrier access to resources is best practice and essential to our mission at The Road Home. 
  • Ability to set and maintain good boundaries, using Trauma-Informed Care as a guideline 
  • *Other duties as assigned 

Education and Experience 

  •  Previous experience working with diverse populations required.  
  •  High School diploma or GED required.  
  •  Bachelor’s Degree from an accredited college of university preferred. 
  • At least one year of direct supervisory experience preferred. 

Required Skills and Abilities 

  1. Strong interpersonal skills and ability to work with diverse populations. 
  2. Excellent writing and documentation skills. 
  3. Willing to be a proactive member of a team. 
  4. Ability to work from a Trauma-Informed Care framework.  
  5. Familiarity with the Housing First philosophy.  
  6. Ability to work with community partners. 
  7. Self-starter and self-directed. 
  8. Ability to accept direction from Supervisor. 
  9. Excellent organizational skills and strong computer skills. 
  10. Demonstrated awareness of and sensitivity to diverse populations. Ability to contribute to the agency’s commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages.  
  11. Must pass a pre-employment background check and drug screen. 

Physical and Equipment Requirements 

  •  Ability to lift 25 lbs.  
  •  Ability to sit, stand and walk for at least an hour at a time.
Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume or Paste resume
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status


Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

You must enter your name and date
Human Check*