Assistant Property Manager

Salt Lake City, UT
Full Time
Housing
Mid Level

WHO WE ARE

The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years. We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities. 

The Road Home is an Equal Opportunity Employer

Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths.

We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion. Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.

Benefits
The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.
Come be part of the solution.
We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

  • Health Care Plan (Medical, Dental & Vision)
  • HSA, FSA, HRA (We reimburse part of your deductible!)
  • Retirement Plan (403B with TRH contribution and match)
  • FREE Life Insurance for employees
  • Paid Time Off (Vacation, Sick & 12 Public Holidays)
  • One Floating Holiday Per Year
  • Free Short Term & Long Term Disability
  • Employee Assistance Program
  • Free Training & Development
  • Tuition Assistance for a wide variety of classes!
  • Public Service Loan Forgiveness (PSLF) qualifying agency

JOB SUMMARY

The Assistant Property Manager is responsible for supporting and assisting the property manager with the management of all on-site operations and achieving property financial and operational objectives as defined by the property owner and the management team. In addition, this position is primarily responsible for ensuring all traffic, prospect, leasing, renewal, and revenue data is correctly tracked in the property software, producing daily, weekly and monthly activity and operating reports, and maintaining resident files. This position also works with the property manager to ensure that all activities comply with all local, state, and federal employment, housing, safety, landlord/tenant, and real estate laws.

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still apply

 *Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Location 
Palmer Court 

999 S Main Street, Salt Lake City, UT 84115

Reports to 
Property Manager

Position Status 
Full-Time

Shift 
40 hours/week

Grade and Starting Salary 
Grade 7/ $20.04/HR

FLSA Status
Non-Exempt

Resident and Staff Relations 

  • Assist Property Manager and other Road Home staff members with initial move in and lease up of our Permanent Supportive Housing. 
  • Attend the weekly Community Triage Group and track prospective applicants to Palmer Court. 
  • Work with the City and County Housing Authorities on the application process ensuring all applicants qualify for units. 
  • Build rapport and maintain good relations with residents using a Trauma Informed framework. 
  • Work with property manager and other members of the property team to create a safe ” environment for residents and staff.  
  • Respond to inquiries, phone calls, correspondence and e-mail in a timely and responsive manner.    
  • Work with on-site staff to ensure that resident issues are resolved in a timely fashion as is follow up as needed.

Compliance 

  • Assist property management team in rent collection when necessary. Produce weekly and monthly property activity reports, as required.Assist Property Manager in maintaining Resident files for accuracy and compliance with Tax Credit Program and HUD Section 8 Regulations. 
  • Work with property manager and maintenance team to ensure that apartment units, common areas and grounds are maintained according to Tax Credit and HUD required housing quality standards. 
  • As needed, assist property manager with unit inspections, common areas and property  to ensure adherence to state housing quality standards. 
  • Work with property manager and maintenance staff to schedule make-ready work and ensures apartments units are available for scheduled move-ins. 

Promoting Best Practice 

  • Demonstrates awareness and desire to understand diverse populations 
  • Ability to contribute to the Agency’s commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages. 
  • Ability to set and maintain good boundaries, using Trauma-Informed Care as a guideline 

*Other duties as assigned 

Must pass a pre-employment background check and drug screen.  

Education and Experience 

  • High school diploma or GED required  
  • Tax Credit Compliance experience required  
  • Two years’ experience in property management preferred 

Required Skills and Abilities 

  • Ability to use Microsoft Word and Excel, and Property Management Software. 
  • Experience in developing and maintaining relationships with various agencies and programs and working collaboratively with other Housing agencies and related entities preferred. 
  • Knowledge of U.S. Department of Housing and Urban Development regulations as they relate to housing programs for low income or elderly persons, and people with disabilities. 
  • Ability to work well with diverse populations. 
  • Ability to work in a collaborative management setting. 
  • Effective problem-solving skills. 
  • Flexibility in regard to demands of the job and schedule. 
  • Ability to respond effectively in stressful situations. 
  • Able to communicate effectively and handle difficult situations with professionalism, compassion and from a Trauma-Informed Care perspective. 
  • Demonstrated awareness of and sensitivity to diverse populations. Ability to contribute to the agency’s commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages.  

Physical and Equipment Requirements 

  • Ability to lift 50 pounds (files) 
  • Ability to meet physical demands required during a property inspection (i.e. walking, bending, climbing, and lifting) 
  • Ability to sit, stand or walk for an hour at a time 
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