The Road Home

Rapid Re-Housing Case Manager

Housing - Salt Lake City, UT - Full Time

Who We Are

The Road Home was founded in 1923 and has been a leader in the endeavor to end homelessness for over 100 years. We provide low-barrier emergency shelters, supportive services, and housing-first-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their community. 

The Road Home is an Equal Opportunity Employer

Diversity, Equity, Inclusion & Belonging (DEIB) is essential to The Road Home’s mission of helping people experiencing homelessness move back into housing. We know that having a more diverse team makes our organization stronger and leads to better experiences and outcomes for the people in our programs.

The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.
Come be part of the solution.
We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours/week)

  • Health Care Plan (Medical, Dental & Vision)
  • HSA, FSA, HRA (We reimburse part of your deductible!)
  • Retirement Plan (403B with TRH contribution and match)
  • FREE Life Insurance for employees
  • Paid Time Off (Vacation, Sick & 12 Public Holidays)
  • One Floating Holiday Per Year
  • Free Short Term & Long Term Disability
  • Employee Assistance Program
  • Free Training & Development
  • Tuition Assistance for a wide variety of classes!
  • Public Service Loan Forgiveness (PSLF) qualifying agency

Job Summary 

The objective of this position is to provide Housing First and client driven case management services to formerly homeless individuals. This will be a short-term rental assistance program, with case management designed to help clients become self-sufficient and able to pay rent on their own at the end of the program. Above all else Case Managers seek to assist clients in achieving stability in housing by connecting them with the resources they need to achieve their personal goals.

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still apply 

*Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time. 

 

Location
Palmer Court

Reports to
Rapid Re-Housing Supervisor

Position Status
Full-Time

Shift
Monday - Friday, 40 hours

Grade, Starting Rate
Grade 6 - $18.90/hour

FLSA Status
Non-Exempt

JOB DUTIES

Put "Housing First"

You Will

  • Provide outreach services to program participants in their homes, emergency shelter, and other locations.
  • Assist guests in identifying barriers and connect them with appropriate resources in the community.
  • Strong belief in the Housing First model.
  • The ability to engage and encourage housing conversations with guests.

Work with a Case Load

You Will

  • Assisting our diverse population of guests on your set caseload to establish goals.
  • Assist tenant in obtaining employment and or working on applying for Social Security benefits.
  • Focus on housing and strengths-based practices to meet the unique needs of each tenant.
  • Assess children’s needs to make appropriate community referrals and liaise with schools as needed for supportive services
  • Daily collaboration with all departments to promote a healthy team environment.
  • Seeking out, engaging, and networking with community partners to find housing options and additional resources.
  • Attended weekly team meetings and contribute to case conferencing conversations.
  • Keep accurate records, case management notes, and statistical data as required and participate in special projects as needed.

Resource Collaboration

You Will

  • Provide direct, trauma-informed case management services to guests, including outreach, ongoing assessments, goal setting, and creative problem solving, using a network of community resources.
  • Collaborate with the crisis clinician and others to find ways to support individuals with mental and behavioral health barriers.
  • Ability to accept direction and constructive feedback from Supervisor.

Promoting Best Practice

You must:

  • Be willing to demonstrate an awareness of and desire to understand the diverse populations we serve.
  • Contribute to the Agency's commitment to enhancing awareness and appreciation of diverse ethnic and cultural heritages.
  • Have a willingness to understand that housing first, harm reduction, low-barrier access to resources is best practice and essential to our mission at The Road Home.

Other duties as assigned

Education and Experience

  • Experience working or volunteering with diverse and vulnerable populations.
  • Lived, work or volunteer experience preferred, or a degree in a related field.

Physical and Equipment Requirements

  • Ability to lift 25 pounds.
  • Ability to stand and walk for at least an hour at a time.
  • Ability to drive a vehicle.
  • Ability to pass a pre-employment background check and drug screen.
Apply: Rapid Re-Housing Case Manager
* Required fields
First name*
Last name*
Email address*
Location
Phone number*
Resume*

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or paste resume

Paste your resume here or attach resume file

What is your preferred name?
What are your preferred pronouns?
Do you have experience working with diverse and/or vulnerable populations? If so, how many years of experience do you have?*
Have you ever been employed by The Road Home?*
How did you hear about this position? If you were referred by a Road Home employee, please provide their first and last name.*
Do you have any relatives who currently work for The Road Home?*
If you answered YES to the previous question, please list your relatives first and last name here:
This job requires the ability to drive an agency vehicle. Do you have a valid driver's license and are you eligible to be insured by our agency's vehicle policy (at least 21 years of age with a clean driving record)?*
The following questions are entirely optional.
To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.
Gender
Race/Ethnicity
Invitation for Job Applicants to Self-Identify as a U.S. Veteran
  • A “disabled veteran” is one of the following:
    • a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or
    • a person who was discharged or released from active duty because of a service-connected disability.
  • A “recently separated veteran” means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
  • An “active duty wartime or campaign badge veteran” means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
  • An “Armed forces service medal veteran” means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Veteran status
I IDENTIFY AS ONE OR MORE OF THE CLASSIFICATIONS OF PROTECTED VETERAN LISTED ABOVE
I AM NOT A PROTECTED VETERAN
I DON’T WISH TO ANSWER
Voluntary Self-Identification of Disability
Voluntary Self-Identification of Disability Form CC-305
OMB Control Number 1250-0005
Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Please check one of the boxes below:
YES, I HAVE A DISABILITY, OR HAVE HAD ONE IN THE PAST
NO, I DO NOT HAVE A DISABILITY AND HAVE NOT HAD ONE IN THE PAST
I DO NOT WANT TO ANSWER

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

Name Date
Human Check*